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Customer Service

Ordering with Fieldshop

Thank you for your order!

To ensure your complete satisfaction, please inspect your order immediately upon receipt so that we may promptly address any issues or concerns. Store credit will be issued for any returned item processed within two weeks of purchase date. Perishable items, drop-ship, and other items as noted may not be eligible for return.

Store credit is valid for up to one year from date issued. Shipping and handling fees are non-refundable, and return shipping fees will apply. To submit a return request, visit and log in with your username and password. Choose “Completed” and Select “Return Item(s)” to start the process. Once the request is received, an Order Specialist will respond within twenty-four hours to finalize your return. For any questions or concerns, please send an inquiry to